I'm fully convinced the phone company has abused the system.  I'm convinced they wrote the initial draft of what became the Telecommunications Act of 1995.  I'm also convinced they had a major influence on the 1991 Act.  I believe they used massive lobbying efforts and PAC contributions to pass both of these pieces of legislation. 

I'm also convinced their primary purpose is to increase revenues and their bottom line at the expense of their captive customers and employees.  

I'm looking for supporting documentation.  On the home page I asked you to contact me.  I am also asking that you send me relevant information if you would prefer to remain anonymous.  I'm not looking for any information obtained illegally.

Send your information to:

Tom DeWard
25806 Glover Court
Farmington Hills, MI 48335

Here's the type of information I'm looking for.

• Information on the phone company lobbying activities and PAC contributions to influence legislation.
• Information on contacts with legislators and government officials prior to the passage of the Telecom Acts of 1991 and 1995.
• Any information relating to "authorized representatives" and how they are given access to individual customer information without the customer's permission.
• Marketing plans of the phone company and authorized representatives to sign up business customers to long term contracts following the enactment of the Federal Telecommunications Act of 1996.
• Directions to customer service representatives for marketing such services as the inside wire maintenance agreements (Line-Backer® Service).  (Is there any attempt to explain to customers that these services are not needed where the wiring is owned by others such as in apartments, senior citizen homes, nursing homes, assisted living facilities and other health care facilities?)
• Directions to customer service representatives to fully explain to new and existing customers the Lifeline Telephone Assistance Program.  (For residents of licensed care facilities where individual phone service is available, are customer service representatives directed to inform new customers of the potential savings from this program?)
• Any directions to customer service representatives to promote costly additional services without fully explaining the cost.

Any information you care to share where you believe the phone company has added services you did not request or otherwise participated in questionable practices.